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Alerus Financial Privacy Policy

YOUR RIGHT TO PRIVACY

At Alerus Financial, we take your privacy seriously and are committed to protecting it. We want you to understand what customer information we collect, how we collect it, and why.

Alerus Financial includes the following companies:

  • Alerus Financial, N.A.
  • Alerus Financial Corporation
  • Alerus Appraisals Corporation
  • Alerus Securities Corporation
  • Alerus Financial Insurance Services

Why We Collect Your Information
We gather information about our customers and their accounts so that we can:

  • Aid in the prevention of unauthorized access to your information
  • Design and improve our products
  • Provide products and services that suit your individual needs
  • Comply with laws and regulations that govern us

The Confidentiality, Security, and Integrity of your Information
We restrict access to your information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your customer information.

The Information We Collect
We collect customer information about you from the following sources:

  • Information we receive from you on applications and other forms such as your name, address, social security number, and income
  • Information about your transactions with us or our affiliates such as your account balance
  • Information we receive from a nonaffiliated third party, such as a credit bureau providing your credit history
  • Information we receive as a result of verifying customer information

Customer Information and Affiliates
Federal law allows us to disclose transaction and experience information about you (name, address, account balance, type of account, account activity, social security number) to our affiliates for the following reasons:

  • To provide you with information about additional products and services
  • To evaluate our total relationship with you
  • To help you reach your financial goals

We may disclose this information about you to our affiliates that offer financial services such as securities broker-dealers and insurance agents. We also reserve the right to disclose additional customer information to our affiliates, which may include transactions and experience with us such as credit card usage, payment history, deposit history, and parties to the transaction. We do not share any information we collect, in connection with offering our trust department services, with anyone (except to the extent necessary to complete transactions authorized by you).

Customer Information and Nonaffiliated Third Parties
We may disclose all of the information we collect, as previously noted under the heading, "The Information We Collect," to companies that perform marketing services on our behalf. This allows us to provide you with additional information about our products and services.

We will not disclose customer information about you to anyone except as disclosed in this policy or as permitted by law.

Information and Former Customers If you decide to close your account(s), or become an inactive customer, we will follow the privacy policies and practices as described in this notice.

GLOSSARY

Customer Information
Our personally identifiable financial information about a customer that is considered "non-public personal information" within the meaning of the Federal Privacy Act. Our privacy policy also extends to all North Dakota commercial and agricultural customers.

Non-public Personal Information
Information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

Affiliate
A company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns and controls us.

Ownership
Ownership does not mean complete ownership, but means owning enough to have control.

Nonaffiliated Third Party
A person that we do not employ or a company that is not an affiliate of ours.


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